Barbed smiles, mumbled remarks, backhanded compliments… Working with passive-aggressive personalities at the office can be a draining experience. But there’s a three-step process for handling it:
1. Address the issue head on. Be able to point out the exact instance of passive-aggressive behavior you’ve witnessed.
2. Control your own emotions. Approaching someone with passive-aggressive tendencies in anger could cause them to shut down and/or make them even more standoffish.
3. Understand that they can’t be changed. Your best bet is trying to improve the situation, as a passive-aggressive person can only change when they want to change.
To learn how to stop passive-aggressive behavior from spreading to the rest of your team, read these eight tips on OPEN Forum.
Some of the world’s greatest ideas stemmed from brainstorming sessions, those moments of “spitballing” and “ideation” around a whiteboard. But where did the idea for this idea generating practice come from?
This process was first developed in 1948 by advertising executive Alex Osborn, who called the concept “think up” in his book, Your Creative Power, and attributed its use to the success of his advertising agency, BBDO, which is still prosperous today.
It’s been a few decades since Osborn developed his “think up” concept—which is more popularly known as brainstorming today…
But brainstorming may be as endangered as the Mad Men era brand of advertising Osburn came from. Learn how technology has changed the way we brainstorm, and what we can do to fix it, on OPEN Forum.
A recent survey found that one-third of Americans worry about money all the time. Not just a fleeting worry: All. The. Time. The number one fear of survey respondents was living paycheck to paycheck. It’s a harsh reality for many entrepreneurs who may not even have much of a paycheck to begin with. But, OPEN Forum writer Rieva Lesonsky says, this fear is a perfect motivator:
Use your fear to motivate planning a big-picture future, with your eyes on developing enough cash flow to retire or at least step back a bit from your business some day. This requires making your business less dependent on you—which not only makes it more salable in the distant future but also helps it grow in the meantime.
Read on to learn how you can stop money from keeping you up at night on OPEN Forum.
1. Decisions are based entirely on the business leader’s ego.
2. Decision makers look to the past to dictate the future.
3. Any research attempts are lazy.
4. Decision makers are indecisive.
Read on for four more common mistakes bad decision makers make on OPEN Forum.
"Do what you love" is to business as "I’m not here to make friends" is to reality TV. A often-repeated maxim that isn’t always the best piece of life advice. For people wanting to start their own businesses, there’s something to be said for being an industry novice, writes Mark Henricks.
When researching her new book, Rookie Smarts: Why Learning Beats Knowing in the New Game of Work, author Liz Wiseman found that rookies working in knowledge industries tended to equal or outperform people with more experience. One explanation Wiseman offers is that experts tend to ignore things that don’t accord with their experience. Meanwhile, rookies, who know they don’t know it all, stay alert to everything.
Read more about the benefits of being a business rookie on OPEN Forum.