Posts tagged MANAGING

Onboard a New Employee the Right Way: 4 Tips

1. Thoroughly describe how your business creates value.

2. Map out the employee’s internal and external customers. 

3. Set immediate, concrete goals—and start giving feedback.

4. Explain exactly why you hired them.

(via Onboard a New Employee the Right Way: 4 Tips | Inc.com)

12 Tips for Handling Difficult Conversations by OPEN Forum

1. Be clear about the issue
2. Know your objective
3. Adopt a mindset of inquiry
4. Manage the emotions
5. Be comfortable with silence
6. Preserve the relationship
7. Be consistent
8. Develop your conflict resolution skills
9. Watch your reaction to thwarting ploys
10. Choose the right place to have the conversation
11. Know how to begin
12. Train other leaders on how to handle the difficult conversation

Read more on the best approaches to handling crucial conversations on OPEN Forum

(via 12 Tips for Handling Difficult Conversations - OPEN Forum :: American Express OPEN Forum)

10 Ways to Allow Others to Save Face by OPEN Forum

1. Don’t hijack a subordinate’s presentation
2. Be mindful of the “Red Pen Syndrome”
3. Stop using sarcasm so much
4. Make “respect” a corporate value
5. Give feedback the right way
6. Allow those who lost an argument to save face
7. Arrive to meetings on time
8. Align your employees’ behaviors toward all stakeholders
10. Assess yourself

(via 10 Ways to Allow Others to Save Face - OPEN Forum :: American Express OPEN Forum)

5 Tips for Finding the Right Mentor

To find the right mentor, every small-business owner needs to ask the following questions:

1. Admit what you don’t know
2. How do you best collaborate?
3. What qualifications does this person need to have for you to trust him/her?
4. Will an unpaid or paid mentor work best?
5. Can you really listen?

Read more

(via 5 Tips for Finding the Right Mentor - OPEN Forum :: American Express OPEN Forum)

What Apple CEO Tim Cook Can Teach You About Taking Over

So far, Cook has made good on that promise, prompting Adam Lashinsky, author of Inside Apple, to comment to Matt Nesto, “What stands out is how little he stands out.” According to Lashinsky, Cook has been a good steward of Apple’s culture, a corporate climate that is famous for being very product focused, intensely secretive and unapologetic about doing things its own way.

(via What Apple’s Tim Cook Can Teach You About Taking Over : Managing :: American Express OPEN Forum)

“You can be a manager and a leader at the same time, but just because you’re a phenomenal leader doesn’t guarantee you’ll be a great manager, and vice-versa, so what’s the real difference?”

(via 3 Things That Separate Leaders From Managers : Managing :: American Express OPEN Forum)

CEOs are always stressing the importance of talent, but are they scaring driven young employees away?

(via The Dilbert Paradox: Do We Want to Keep Our People or Not? : Lifestyle :: American Express OPEN Forum )

A flat organization may also be the kiss of death for those who are inclined to upward mobility. It’s not unusual for young professionals, for example, to languish for years in the junior ranks because their managers aren’t moving, so neither are they.

There are both pros and cons of a classically structured organization. Where does you company fall? Is it the right fit for your employees?

(via Are Hierarchies a Thing of the Past?)

“We need to acknowledge that we’re human and not robots. It’s hardest in positions of power when people are acting out of worst instincts what they tend to do looks destructive and it’s hard to feel compassionate when they are making other lives a living hell.”

Krista Tippett on dealing with change, positions of power and how to deal with employees of all kinds.

(via “On Being” Host Krista Tippett’s Tools For Dealing With Difficult Colleagues | Fast Company )