Click to embiggen. Things You Should Never Say to a Client We’ve all had verbal slip-ups, both in life and in business. But if your livelihood depends on building relationships with customers or clients, such gaffes can be costly and damaging. Not to mention the trouble you can get into promising a customer something you can’t deliver. Here our sales and marketing guru Mike Michalowicz shows you what you should always keep to yourself. (via Things You Should Never Say to a Client)

Click to embiggen.

Things You Should Never Say to a Client

We’ve all had verbal slip-ups, both in life and in business. But if your livelihood depends on building relationships with customers or clients, such gaffes can be costly and damaging. Not to mention the trouble you can get into promising a customer something you can’t deliver. Here our sales and marketing guru Mike Michalowicz shows you what you should always keep to yourself.

(via Things You Should Never Say to a Client)